AirGap Labs delivers a comprehensive portfolio of IT services built around six core pillars - each engineered with security from start to finish. In addition to managed services and ongoing support, we execute professional services projects of any scope, from targeted network upgrades and cloud migrations to full-scale infrastructure deployments and AI enablement programs.
Every engagement is built on the belief that technology should be resilient, secure, and aligned to your business outcomes.
Managed Security & Infrastructure Services
AirGap Labs delivers fully managed IT infrastructure and security services built on the Fortinet Security Fabric. From 24x7 SOC coverage and AI security to network management and patch lifecycle - one partner, one platform, complete accountability.
24×7 Monitor, Alert & Response
Continuous eyes-on-glass monitoring across your entire hybrid environment. Threats detected, triaged, and responded to around the clock with defined SLAs and escalation paths.
Cybersecurity
End-to-end security platform management across your firewall, email security, endpoint protection, and web application layers - hardened, tuned, and kept current.
AI Security
Inline AI security management protecting AI workloads, LLM pipelines, and AI agents from prompt injection, data exfiltration, and model abuse in real time.
Follow-the-Sun Resources
US-wide and global coverage model ensuring experienced engineers are active in your time zone. No coverage gaps, no after-hours degradation - full capability around the clock.
Network Management
Proactive management of routing, switching, SD-WAN, wireless, and hybrid WAN infrastructure across vendors. Performance monitoring, capacity planning, and change management included.
Security Platform Management
Full lifecycle management of your security platform - policy administration, log review, compliance reporting, and centralized configuration control across your environment.
SOC - Security Operations Center
Managed detection and response with AI-powered triage, automated playbooks, threat hunting, and incident management. Complete audit trails and compliance-ready reporting.
Advanced Network Support
Senior engineering depth for complex escalations - BGP, OSPF, IPsec, SD-WAN, OT/ICS networks, and multi-vendor environments. No junior handoffs for hard problems.
Cloud Support
Multi-cloud management across AWS, Azure, and GCP - cloud workload protection, identity and access management, and secure connectivity to on-premises and hybrid environments.
Service Support
Named account management, quarterly business reviews, SLA reporting, and a dedicated point of contact for all operational and strategic requests. No ticket queues for urgent issues.
Patch & Firmware Management
Scheduled patching and firmware lifecycle management across all managed devices and platforms. Lab-tested before production deployment, applied in agreed maintenance windows, fully documented.
Ticketing & Case Management
Integrated ITSM ticketing with priority-based routing, SLA tracking, full audit history, and self-service portal access. Every issue tracked, every resolution documented.
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Managed Services - Always-on operations support with follow-the-sun resources, proactive monitoring, and expert escalation paths built in.
- 24×7 Monitor, Alert, and Response
- Follow the sun resources
- Network Management
- Security Platform Management
- SOC
- Advanced Network Support
- Service Support
- Patch & Firmware Management
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Network - Modern, resilient network architectures — from software-defined WAN and wireless to voice and collaboration platforms.
- Secure SD-WAN
- Secure Wireless
- Switching
- Advanced Routing
- Load-balancing
- IP Telephony
- UCaaS
- CCaaS
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Security - Defense-in-depth security posture covering perimeter, identity, data, and beyond — including zero-trust frameworks.
- NextGen Firewall
- VPN
- Network Access Control
- Intrusion Prevention
- Zero Trust Network Access
- Penetration & Vulnerability Testing
- Data Security Posture Management
- Data Detection and Response
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Cloud - Multi-cloud design, migration, and DevOps automation across AWS, Azure, OCI and GCP with security baked into every pipeline.
- AWS
- Azure
- GCP
- CI/CD
- DevOps
- SecDevOps
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Infrastructure - End-to-end infrastructure spanning cloud and on-premises, with expert management of databases, compute, and storage.
- Cloud
- On Prem
- Database
- Datacenter Compute
- Datacenter Storage
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AI - Strategic AI enablement from initial assessment through compliant, secure deployment — built on a foundation of data integrity and governance.
- Assessment and Roadmap Development
- Enablement via data readiness
- Data security and monitoring
- Compliance audit
